Terms of Use

Dial N Search Private Limited · Last updated: 25 August 2023

These Terms of Use (“Terms”) govern your access to and use of https://www.dialnsearch.co.in/ (the “Site”) and any brand, creator or partnership enquiry submitted through the Site or related contact channels referenced here.

The Site is operated by Dial N Search Private Limited (“Dial N Search”, “we”, “us”, “our”), a company established in India in 2009. By accessing the Site or sending an enquiry, you agree to these Terms. If you do not agree, do not use the Site.

1. Definitions

  • “Brand” means a company, agency or individual seeking social media promotions or creator campaigns.
  • “Creator” means a content creator, influencer or live broadcaster seeking collaborations or app onboarding.
  • “Partner” means a platform, network or organisation exploring cooperation with us.
  • “Services” means the promotional matching, campaign coordination, creator onboarding support and related activities we may provide after discussion — not merely browsing the Site.

2. About the Site

The Site explains our social media promotions and creator partnership offerings, including:

  • helping brands run stories, reels, feed posts and YouTube promotions with creators who match category and follower criteria;
  • helping creators monetise through brand collaborations and by joining live streaming / short-video apps through our agency or partnership;
  • describing platform experience (active and past) and inviting partnership discussions.

The Site is informational and enquiry-oriented. Content on the Site does not by itself create a paid campaign contract, agency agreement or employment relationship.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable Indian law. If you use the Site on behalf of a company, you confirm you are authorised to bind that company. Creators should be adults or otherwise legally permitted to contract and to use the social platforms they list.

4. Enquiries are not automatic contracts

Submitting a form, email or WhatsApp message is a request for contact. We may accept, decline or propose different terms. Commercial terms — pricing, deliverables, timelines, creator lists, exclusivity, payment and platform onboarding — are agreed separately in writing (email is sufficient unless we specify otherwise). How payments typically work (commission, brand vs direct payouts, app wallets and fraud rules) is described in our Payments Policy.

5. Brand campaigns

When you enquire as a Brand:

  • you confirm information you provide (budget indications, criteria, brand claims) is accurate and lawful;
  • you understand creator availability, acceptance and posting schedules can vary;
  • you are responsible for campaign creative approvals, product claims, disclosures (including influencer advertising guidelines applicable in India) and any licences needed for music, logos or footage you supply;
  • reach and engagement are not guaranteed; social algorithms and audience behaviour change.

6. Creator applications & platform onboarding

When you enquire as a Creator:

  • you confirm you own or are authorised to represent the Instagram, YouTube or other profiles you share;
  • you understand that joining a live streaming or short-video app through us is subject to that platform’s eligibility rules, KYC, content policies, payout terms, and our Agency & Onboarding Policy (including exclusivity / NOC rules on the same app);
  • earnings (gifts, timing rewards, brand fees) depend on platform policy, your activity and brand demand — we do not guarantee income; see our Payments Policy;
  • you must follow applicable law and platform rules (including community guidelines and advertising disclosures when posting brand content);
  • we may pause or end onboarding support if you breach platform rules, these Terms, or provide false information.

7. Third-party platforms

Social and live streaming apps named on the Site (Instagram, YouTube, Tango, Eloelo, Poppo Live, Trendo, Taka Live, etc.) are independent third parties. We do not control their features, fees, suspensions, shutdowns or market exits. “Active” or “past” labels on the Site describe our operating experience and may change. Always confirm current options with us before relying on a specific app.

8. Acceptable use

You agree not to:

  • use the Site for unlawful, harmful, fraudulent or misleading activity;
  • attempt to gain unauthorised access to servers, accounts or data;
  • scrape, harvest or bulk-copy Site content or enquiry endpoints without our written permission;
  • upload malware or interfere with Site operation;
  • impersonate another person or misrepresent affiliation with Dial N Search;
  • harass our team or other users through enquiry channels.

We may suspend access or ignore abusive enquiries.

9. Intellectual property

Unless otherwise stated, the Site’s design, text, graphics, logos and arrangement are owned by Dial N Search Private Limited or used under licence. You may view pages for personal or internal business evaluation. You may not copy, republish, sell or create derivative works from Site content without prior written consent, except as allowed by mandatory law (for example limited quotation for commentary).

“Dial N Search” and related marks are used to identify our company. Other product or platform names on the Site belong to their respective owners and are mentioned for identification only.

10. Privacy

Personal information is handled as described in our Privacy Policy, which forms part of your understanding when you use the Site.

11. Payments

Brand campaign fees, creator payouts, commissions and live / short-video app settlements are governed by the written terms of each engagement and by our Payments Policy. Different brands and apps may use different payment paths (pay Dial N Search then creators, or pay creators / wallets directly).

12. Agency & onboarding

Creator onboarding through us on live streaming and short-video apps, same-app exclusivity, agency transfers, NOC / clearance (including where both agency and platform confirmation are required), new-account misuse and video consent are described in our Agency & Onboarding Policy. Platform-specific rules may differ (for example inactivity periods before a transfer is allowed).

13. Electronic communications & email confirmations

Unless a specific document must be executed in a particular form under applicable Indian law, Dial N Search may treat written confirmations sent by email (or other agreed electronic means) as binding for operational and commercial purposes — only when sent from the same registered / official email recorded for that party.

Same email = authenticity. Confirmations must come from:

  • the email address mentioned in our written contract / confirmation with that party; or
  • the official company email of Dial N Search that we use for that matter (for example our known business addresses such as contact channels we publish or specify in writing); or
  • the creator’s / brand’s / agency’s / platform’s registered official email already on our records for that relationship.

A message from any random or new email that is not on record for that contract or relationship will not normally be treated as valid approval, NOC, consent or acceptance. Using the same registered email helps prove authenticity of the sender.

Where the reply from that registered email is clear — for example “yes”, “approved”, “confirmed” or “we agree” — it may cover approvals, consents, NOC / release confirmations, campaign acceptances and onboarding acknowledgements. A separately signed paper contract is not always required for every such confirmation, though we may still ask for a signed or e-signed agreement for higher-value or sensitive matters. Ambiguous or incomplete replies may not be treated as acceptance.

Legal reference (India): Contracts and acceptances formed through electronic means are recognised under Section 10A of the Information Technology Act, 2000 (validity of contracts formed through electronic means), read with the Indian Contract Act, 1872. Electronic records may also be relied on as evidence where permitted under applicable evidence law, including the regime formerly under the Indian Evidence Act, 1872 (including provisions relating to electronic records such as Section 65B, as applicable to the proceeding) and, where applicable, the Bharatiya Sakshya Adhiniyam, 2023 (including provisions on electronic / digital records such as Section 63). Court proof may require prescribed certificates or other formalities — this Site does not waive those requirements.

14. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS.

Further practical disclaimers about results and third-party apps are in our Disclaimer page.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIAL N SEARCH PRIVATE LIMITED AND ITS DIRECTORS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON ITS CONTENT.

FOR PAID SERVICES, LIABILITY (IF ANY) WILL BE GOVERNED BY THE SPECIFIC WRITTEN AGREEMENT FOR THAT ENGAGEMENT AND MAY BE CAPPED AT FEES PAID FOR THE RELEVANT SERVICE PERIOD, EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER LAW (FOR EXAMPLE FRAUD OR WILFUL MISCONDUCT).

16. Indemnity

You agree to indemnify and hold harmless Dial N Search Private Limited from claims, losses and expenses (including reasonable legal fees) arising from your misuse of the Site, your breach of these Terms, your content or campaign materials, or your violation of third-party rights or platform rules.

17. Links

Outbound links are provided for convenience. We are not responsible for third-party sites, apps or their terms.

18. Changes to the Site or Terms

We may modify Site content or these Terms at any time. Updates will show a new “Last updated” date. Continued use after changes means you accept the revised Terms. If you do not agree, stop using the Site.

19. Termination

We may stop offering the Site or refuse service related to abusive or unlawful enquiries. Provisions that by nature should survive (intellectual property, disclaimers, limitation of liability, indemnity, governing law) will survive.

20. Governing law & disputes

These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction over disputes arising from these Terms or the Site, without prejudice to any mandatory consumer protections that may apply.

21. Contact

Dial N Search Private Limited
Email: contact@dialnsearch.com
Site: https://www.dialnsearch.co.in/

Also see: Privacy Policy · Payments · Agency & Onboarding · Disclaimer · About · Contact